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Identity Theft Protection

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If you are enrolled in Identity Theft Protection and have been a victim of fraud, contact our office right away at (601) 977-8300 or (800) 997-7919, to be referred to a fraud specialist from NXG. You'll receive immediate assistance with any identity theft-related problem. We will put you in touch with a recovery advocate who will work on your behalf to make you whole again.

Think you don’t need identity theft protection? Think again.

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Identity theft is consistently the number one complaint to the Federal Trade Commission. Rampant data breaches, affecting millions of records, are putting consumers at great risk of identity theft. It can happen to anyone—regardless of your age and income, where you live, or how careful you are.

Restoring your identity on your own can be time-consuming and stressful. After a while, some people give up, leaving them contend with the aftermath of identity theft for years to come, including fraudulent bills, collections activity, damaged credit and even criminal records.

Magnolia Federal Credit Union provides our members checking accounts access to comprehensive identity theft recovery services for a nominal monthly security fee of $2.00.

We have partnered with one of the nation’s most trusted names in identity theft protection to provide you with access to a comprehensive suite of services to address fraud caused by identity theft if it happens to you or your family member. These services include:

  • Fully Managed Identity Theft Research, Remediation and Recovery – If you suspect identity theft, or if your personal information becomes compromised, we will assign you to a professional, certified and licensed Recovery Advocate will complete the recovery work on your behalf, report progress along the way, and be there for you until your good name is restored – no matter how long it takes! This service extends to cover you and up to three generations of family! Click for complete Terms and Conditions.

  • Lost Document Replacement – this service provides personalized one-on-one assistance to replace identity credential documents that have been lost, stolen or destroyed in connection with your identity fraud event.

  • Identity Theft Expense Reimbursement Insurance - you may receive reimbursement for out of pocket expenses incurred during the identity recovery process up to a maximum of $10,000*, including reimbursement for lost wages, attorney’s fees, and other expenses.  Click for Evidence of Coverage.

If you are not enrolled in Identity Theft Protection and have a checking account with us, click HERE to download form, fill out, and either email it to us at info@magfedcul.org or stop by a branch, and give yourself peace of mind that should you experience fraud, you will have this coverage.

* Identity theft insurance is underwritten by Lyndon Southern Insurance Company, a member of the Fortegra family of companies. The information provided is a program summary. Please refer to the Identity Theft Expense Reimbursement Evidence of Coverage forms for additional information including details of benefits, specific exclusions, terms, conditions and limitations of coverage. Coverage is currently not available in NY and may not be available in other U.S. territories or jurisdictions in the future.

Lost or Stolen Credit/Debit Card

If you find your card has gone missing, don't wait to act! Get in touch with us immediately, and we'll help you protect your information, and money. Visit our lost or stolen card page for more info.