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Identity Theft 911


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Would you know what to do if your identity was stolen?


With Identity Theft Resolution Services, Magnolia Federal Credit Union members now have a fraud specialist on stand-by – ready to assist them.

When it comes to identity theft, time is of the essence. Often, a single fraudulent activity on one of your accounts is just the tip of the iceberg. Fortunately, all of our members now have complimentary Identity Theft Resolution ServicesSM, powered by Identity Theft 911®, the nation’s leader in identity management and fraud education.

Identity Theft Resolution Services is a fully inclusive program that provides you and your family with unlimited, one-on-one access to a highly experienced fraud specialist. From the moment you call, this specialist becomes your personal advocate and ally, guiding you through the resolution process, step-by-step, until the problem is fully resolved and your good name is restored.

Services also include Disaster Recovery ServicesSM to help replace critical personal documentation such as driver’s license, birth certificate or Social Security card due to a home fire, flood or other disaster, and international Identity Travel ServicesSM to assist with emergency travel documents and arrangements in the event passports, credit cards, checks, or other crucial documents are lost or stolen while traveling abroad.

Identity Theft Resolution ServicesSM

• Unlimited, one-on-one access to a fraud specialist who will handle all the work
• Proactive assistance after any suspicious activity, including placement of a free fraud alert on a credit file
• Free advocate-assisted fraud alerts and credit file freeze placed with all three credit bureaus
• Systematic notification and preparation of all necessary documentation, including assistance filing a police report and applying for an Identity Theft Passport
• Free enrollment in one year of credit monitoring, including a free 3-in-1 credit report for identity theft victims
• Free enrollment in one year of fraud monitoring of more than 1,000 public databases for identity theft victims
• An additional year of active follow-up

Disaster Recovery ServicesSM

• Assistance with emergency authentication and coordination with aid organizations
• Assistance with rapid replacement of lost or destroyed documents such as birth certificates, loan documents, INS and IRS documents
• Assistance with accessing and protecting financial, credit and employment related data
• A center of communications for family, friends and providers

Identity Travel ServicesSM

• Worldwide toll-free access to a fraud specialist, plus Travel Preparedness Package
• Assistance with placing a short-term fraud alert on your credit file while you’re abroad
• Assistance with coordination of law enforcement, U.S. embassies or other agencies to help with emergency travel arrangements
• Assistance in contacting family members and/or other relevant parties
• Follow-up to clear any residual identity fraud that may impact credit files or financial accounts once the traveler has returned home